Get ID

Responsible Gaming at My99Exch

Cricket betting should be entertainment — not a way to make money, not a way to escape problems, and definitely not a habit that hurts you or your family. At My99Exch, we take responsible gaming seriously. This page explains how to bet sensibly, recognise problem signs early, and get help if things start feeling out of control.

Our Commitment

My99Exch is built for adult cricket fans who want to engage more deeply with the game they love. We strictly enforce an 18+ age policy, promote informed play, and provide tools to help you stay in control. We will never push someone to deposit more than they're comfortable with, and we'll always honour self-exclusion requests within 24 hours.

Bet Sensibly — The Golden Rules

  • Set a monthly budget. Decide how much you can afford to lose without affecting essentials — rent, food, bills, EMIs. Treat this as your "entertainment budget".
  • Never chase losses. If you've lost your daily limit, stop. Coming back angry to "recover" is the single biggest path to bigger losses.
  • Don't bet under emotional stress. Avoid betting when angry, drunk, depressed, or after a fight. Emotions cloud judgement.
  • Take regular breaks. Step away after every session. Walk, eat, talk to someone. Don't sit glued to the dashboard for hours.
  • Don't borrow money to bet. Never use loans, credit cards, or borrowed money for betting. Bet only what's already yours and disposable.
  • Track your activity. Keep a simple spreadsheet of deposits, withdrawals, and net position. Awareness is the first line of defence.
  • Treat winnings sensibly. Withdraw a portion of every win instead of letting it ride. Lock in some real-world value.

Warning Signs of Problem Gambling

If you notice any of these in yourself or someone you care about, please pause and seek help:

  • Spending more than the planned budget regularly
  • Hiding bets, losses, or wins from family and partners
  • Borrowing money to bet or pay off betting-related debts
  • Feeling anxious, restless, or irritable when not betting
  • Lying about how much time or money is spent on betting
  • Losing interest in work, family, or hobbies due to betting
  • Chasing losses with bigger bets to "recover quickly"
  • Betting to escape stress, boredom, depression, or loneliness

Tools We Offer for Self-Control

  • Deposit limits: Set a daily, weekly, or monthly cap on how much you can deposit. Once set, this cannot be increased for 7 days.
  • Loss limits: Cap the total amount you can lose in a given period. The system stops accepting bets once the limit is hit.
  • Time-out: Take a break for 24 hours, 7 days, or 30 days. Account fully locked during this time.
  • Self-exclusion: Permanent or 6-month exclusion. Account closed, no marketing messages, no re-registration allowed without compliance review.
  • Reality checks: Pop-up reminders every 30 minutes showing your session duration and net result.

To activate any of these tools, just message us on WhatsApp with your preferred limit. We'll apply it within minutes and confirm in writing.

Helplines and Support Organisations

You're not alone. Professional, confidential help is available — most of it free:

  • BeGambleAware (UK-based, global support): begambleaware.org
  • iCall (India, Tata Institute of Social Sciences): +91-9152-987-821 (Mon-Sat, 8 AM - 10 PM)
  • Vandrevala Foundation Helpline: 1860-2662-345 / 1800-2333-330 (24/7, free, multilingual)
  • NIMHANS Centre for Wellbeing: +91-80-4611-0007 (Bengaluru-based, professional counselling)
  • Gamblers Anonymous India: Search "Gamblers Anonymous" online for local meeting groups

Protecting Minors

We are strictly 18+. Anyone under 18 found using our service has their account closed immediately and any remaining balance refunded to the original payment source. If you share a device with minors, we strongly recommend:

  • Using separate user profiles on shared devices
  • Installing parental control software like Google Family Link, Net Nanny, or Qustodio
  • Never sharing your login credentials with anyone, including family members
  • Logging out fully after every session

Talk to Us

If you're worried about your gambling — or someone else's — message us on WhatsApp at +91-9310533973. Our trained support team will help you set limits, activate self-exclusion, or connect you with the right professional resource. No judgement, no upselling, just genuine help.

Remember: cricket betting is entertainment, not income. Bet only what you can afford to lose. If it stops being fun, it's time to stop.